Privacy policy.

Burke Brothers Co. is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in connection with our services, including our website and any interactions involving the CleanPay Mobile app used on-site at our laundromat.

1. Information We Collect

We do not collect personal information directly through our website. However, limited information may be collected through third-party platforms we rely on:

  • CleanPay Mobile App: Customers create an account to operate laundry machines. Personal details such as name, payment information, and transaction history may be collected by the app provider.

  • Google Analytics: We use this tool to gather anonymized data on website usage, such as pages visited, time spent, and general geographic location. This helps us improve our website’s performance.

We do not collect or store personal contact information such as email addresses or phone numbers through our website.

2. Use of Information

Information gathered via third-party services may be used for:

  • Providing and improving access to laundry services via CleanPay Mobile

  • Understanding and improving our website performance through analytics

We do not use your information for advertising or marketing purposes. We do not send newsletters or promotional emails.

3. Cookies and Tracking

Our website may use cookies solely for basic functionality and analytics purposes. No cookies are used for targeted advertising or personal tracking.

4. Third-Party Services

Use of the CleanPay Mobile App is subject to the privacy practices of the app provider. We recommend reviewing their privacy policy directly for full transparency on how your data is handled. We do not share, sell, or disclose personal information with any third parties for marketing or unrelated business purposes.

5. Data Retention

We do not retain personal data directly. Any data stored is managed by third-party platforms (such as CleanPay Mobile or Google Analytics) in accordance with their own data retention policies.

6. User Rights

Users have the right to access, correct, or delete their personal information held by the CleanPay Mobile App. If you delete your CleanPay account, your data will be removed in accordance with their policy.

7. International Operations

Burke Brothers Co. operates in Mexico. By using our services, you understand and agree that your information may be processed and stored in accordance with applicable local laws.

8. Security

We take reasonable steps to protect the integrity of our website and the limited data we indirectly access. However, we cannot guarantee the absolute security of third-party systems such as CleanPay or Google.

9. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated effective date.

10. Contact Us

For questions or concerns regarding this Privacy Policy, please contact hello@burkebrothers.co